Terms & Condition

Terms and Conditions for e-dawa.com
Last Updated: [May-2023]

Welcome to e-dawa.com. By accessing or using our website, services, and any related mobile or web applications, you agree to be bound by the following Terms and Conditions.

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1. Acceptance of Terms

By using this Website, you confirm that you are at least 18 years of age (or have legal guardian consent), and you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.

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2. Services Provided

e-dawa.com provides users access to:

• Information related to health and wellness

• Online pharmacy services, including the sale and delivery of prescription and over-the-counter medications

• Healthcare products and services

• Health-related consultations, where applicable

All content and services are for informational purposes only and do not substitute professional medical advice.

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3. User Responsibilities

You agree:

• To provide accurate and complete registration information.

• To use our platform only for lawful purposes.

• Not to misuse or tamper with our services.

• To upload a valid prescription when required for prescription medications.

• That you are responsible for maintaining the confidentiality of your account credentials.

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4. Medical Disclaimer

e-dawa.com does not provide medical advice or diagnosis. All information provided is for general informational purposes only. Consult a licensed healthcare provider for medical concerns.

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5. Prescription Medicines

Prescription medicines are only supplied against a valid prescription from a certified medical practitioner. We reserve the right to verify prescriptions and deny fulfillment if legal or ethical concerns arise.

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6. Payment and Refund Policy

Payment must be made through the approved payment methods on the site. Refunds or cancellations will be handled according to our Refund Policy (provide actual link if available).

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7. Delivery Policy

We aim to deliver products within the estimated timeframes. However, delays may occur due to logistical or regulatory issues. Delivery is subject to product availability and location-specific regulations.

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8. Intellectual Property

All content, trademarks, logos, and software used on this Website are the property of e-dawa.com or its licensors and are protected by applicable intellectual property laws.

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9. Prohibited Activities

Users may not:

• Violate laws or third-party rights.

• Use the platform to distribute unsolicited advertising.

• Introduce viruses or harmful code.

• Misrepresent medical information or falsify prescriptions.

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10. Limitation of Liability

e-dawa.com shall not be liable for:

• Any indirect, incidental, or consequential damages.

• Delays in services due to third-party logistics or governmental actions.

• Errors or omissions in the information provided on the site.

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11. Privacy Policy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

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12. Termination

We reserve the right to suspend or terminate your account or access to our Services at our discretion, without notice, for any conduct that violates these Terms or is harmful to other users, us, or third parties.

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13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Lucknow Jurisdiction, without regard to its conflict of law provisions.

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14. Changes to the Terms

We may revise these Terms from time to time. Updated versions will be posted on the Website, and your continued use of the Services constitutes your acceptance of any such changes.

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15. Contact Information

For questions about these Terms, please contact:
Email: info@e-dawa.com
Phone: [+91 7408086060]